Community Access Service (CAS)
The overall aim of this service is to:
“To ensure that D/deaf people and people living with a sensory loss are able to access, in their first or preferred language of choice, the information, advice and services they need to make informed choices on every day matters that are important to them.”
CAS does this through the provision of the following projects and services:
- Accessible Information, Advice and Advocacy Service
- Digital Media (BSL Video) Service
- Accessible Health Service (North Wales)
- Deaf Access Project
- Community Voice Project (Anglesey)
Accessible Information, Advice and Advocacy Service
This service provides access to information, advice and advocacy in BSL. There are regular sessions that can be accessed in person face to face and remotely using technology (FaceTime and Skype). An example of this would be a translation of correspondence into BSL, making supported phone calls or carrying out benefit checks.
Digital Media (BSL Video) Service
This service promotes the trilingual (Welsh/English/BSL) provision of information, supporting service providers and companies to ensure that their websites and service information is fully accessible. The BSL clip is a translation of the written text and can be embedded, displayed and viewed on websites in a variety of ways.
Accessible Health Service (North Wales)
This vital service is funded by Betsi Cadwaladr University Health Board. The service acts as an interface between the D/deaf community and health professionals such as GP’s, hospital clinicians, opticians and dentists, facilitating making, changing or cancelling appointments for D/deaf patients. The service also supports the Health professionals by ensuring that they have booked appropriate communication support for appointments and by giving advice on how to make their services more accessible.
Deaf Access Project and Community Voice Project (Anglesey)
The Deaf Access project provides Digital Inclusion training through the medium of BSL to the D/deaf community, enabling a wider access to digital services by the D/deaf community. In parallel, the project also works with service providers by making sure that their services are more accessible in BSL, so the current barriers to accessing information by the D/deaf community are therefore reduced.